Talk to a real Queenstown planner
Call, write or walk in — you will reach a local who plans trips for a living, not a chatbot. Tell us your dates and rough ideas; we come back with a plan, usually within a couple of hours.
Four ways to get an answer today
Phone
+64221090749
Mon–Sat, 9:00–19:00
vibezena@gmail.com
We reply within hours, not days
Hours
Mon–Sat: 9:00–19:00
Sun: on-trip support only
Tell us about your trip
The more you share, the sharper the plan — but even two lines gets you a real answer from a real planner.
Fast facts
- Planning call is always free
- No deposit until you approve the route
- Replies within ~2 hours in office time
- On-trip support runs 24/7
The studio in Frankton
Five minutes from Queenstown Airport — pop in after you land, or before your flight home. Free parking right outside.
What to know before you drop in
Parking & access
Free visitor parks on Hawthorne Drive; the studio is step-free from the footpath to the front desk.
Coffee's on us
Walk-ins are welcome — grab a flat white and a map while a planner sketches your route.
Flying in or out?
We're five minutes from ZQN. Leave an hour before check-in and you can still plan on the way.
Quick answers
Save yourself an email — these cover most of what lands in our inbox.
Your South Island trip starts with one message
Not ready to write? Browse the destinations or check our ready-made trips first — then come back and tell us what caught your eye.